If for any reason you are not completely satisfied with your purchase, we offer a hassle-free 30-day return policy on unopened or gently used products.
And when we say “hassle-free”, we mean it. We believe returns should be flexible, easy, and stress-free. We stand by our products and we trust our customers— that’s why Voir returns are always free. You may return or exchange a product for free within 30 days from receipt of purchase (consider these 30 days your trial run!). Simply email us at orders@voirhaircare.com to request a return shipping label.
We will refund the original form of payment to the original purchaser within 1 day of receiving your return. Typically, processing time for a refund is 3 to 5 full business days from the time your package is received. We will notify you of the status of your return by email.